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Terms and Conditions

Please read these terms carefully before using ECL Report services. Your use of the service constitutes your full agreement to these terms.

Last Updated: January 2026
Saudi E-Commerce Law Compliant
Contents
01 Acceptance
02 Service Description
03 Client Obligations
04 Pricing & Payment
05 Delivery & Support
06 Intellectual Property
07 Disclaimer
08 Refunds & Termination
SECTION 01
Acceptance of Terms

By completing a service order via the ECL Report website or contacting our team, you fully agree to these Terms and Conditions and are legally bound by them.

These terms apply to all ECL Report services related to the preparation of Expected Credit Loss (ECL) reports in accordance with IFRS 9.

These terms are governed by the Saudi Commercial Law and the E-Commerce Law. Any dispute shall be resolved in accordance with the applicable laws of Saudi Arabia.

SECTION 02
Service Description & Scope

ECL Report provides professional Expected Credit Loss (ECL) report preparation services under IFRS 9. The service includes:

Analysis of trade receivables data and aging reports provided by the client.
Building the ECL model according to the Simplified or General Approach.
Preparation of the disclosure report as per IFRS 9 requirements.
Detailed Excel working papers and interactive Power BI dashboards.
Technical support post-delivery to answer external auditor inquiries.

The service is provided to companies implementing or seeking to implement International Financial Reporting Standards (IFRS).

SECTION 03
Client Obligations & Responsibilities

The client agrees to the following:

Data Accuracy: Providing complete and accurate receivables data. Report quality is directly linked to the quality of provided data.
Lawful Use: Using the report solely for financial statement and auditing purposes.
Confidentiality: Not sharing internal working files with external parties other than the auditor and management.
Timing: Providing all requested data within the agreed timeframe to ensure on-time delivery.

⚠️ ECL Report is not responsible for any financial or accounting decisions made based on the report. Final decisions always rest with management and the auditor.

SECTION 04
Pricing & Payment Policy

The base price for the service is SAR 4,999 per single report (for one financial period). The price is fixed and all-inclusive.

Payment is made in advance via the online portal (Credit Card or Bank Transfer).
An official company invoice is issued within 24 hours of payment.
Prices are VAT exempt as per the licensed activity.
There are no additional or hidden fees — the announced price is final.

Subsequent year renewals qualify for a special discount for recurring clients. Contact us for custom pricing for large groups or multiple reports.

SECTION 05
Delivery, Adjustments & Support

We commit to delivering the report within 3–7 business days from the receipt of complete data.

Initial Delivery: Excel file + Disclosure report + Power BI dashboard.
Adjustments: Unlimited adjustments if requested by the external auditor — included in the price.
Data Changes: Adjustments resulting from client data changes after initial delivery may incur a reduced fee.
Support: Ongoing email support for 90 days from the delivery date.
SECTION 06
Intellectual Property

Upon full payment, the client has the right to use the final report for all internal and external purposes (auditor, banks, regulators).

The final report is the full property of the client after payment.
Internal methodologies and templates used in construction remain the property of ECL Report.
The report or methodology may not be resold to third parties.
SECTION 07
Disclaimer

The ECL report is a supporting document prepared in accordance with accounting standards based on provided data. The following applies:

Accuracy is dependent on the provided data — ECL Report works only with received data.
The report does not constitute an audit opinion — final authority rests with the external auditor.
We assume no liability for losses resulting from decisions based on the report.

⚠️ While ECL Report follows IFRS 9 methodologies, the final interpretation and application remain with the auditor and company management.

SECTION 08
Termination & Refund Policy

We are committed to high-quality service. In case of issues:

Cancellation Before Start: 100% refund if cancelled before data submission.
Cancellation After Start: 50% refund if cancelled after data receipt but before delivery.
After Delivery: No refund, but we commit to adjusting the report until auditor approval.
Service Failure: 100% refund if IFRS 9 requirements are fundamentally not met.

For refund requests, contact us within 14 days of payment at [email protected]

Questions regarding our terms?

Our legal support team responds to all inquiries within 48 business hours.

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